Voice Interfaces: The Missing User Interaction Element

Amazon Echo

Amazon Echo

Apple Siri, Google Now, Amazon Echo, and Microsoft Cortana have garnered a lot of press lately. But one thing which is still missing out is voice-native user experience.

Let me illustrate that with the evolution of user experience on touchscreens. When they first came out, there was a stylus, and that’s it. It was an inferior version of the mouse-keyboard-monitor trio. Then some fantastic interactions were invented. Interactions like double tap to zoom, multi-finger rotation, swipe to like/dislike, pull down to refresh, long-press for options, and a Swype keyboard. All of these were native to a touchscreen-based environment. Porting them back to a mouse-keyboard-monitor trio was of limited utility at based and useless at worst.

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