Air India

After an amazing 5-day trip in Sri Lanka, we were to catch a late night Air India flight from Colombo to New Delhi. The flight was delayed to due an engine malfunction. First by an hour. Then another hour. And four-hours later, when the repair work finished, the flight pilot’s shift had already ended! An emergency flight was planned and it was supposed to arrive 20-hours later! Air India sent all the passengers to a complimentary all-inclusive stay in Taj Samundra. ...