Why KBB overprices cars

KBB is used in the US for estimating the value of a used car before buying/selling it. While helping friends buy used cars, I felt that it always overvalued the car. I feel there is an anchoring effect in play here. A car owner (seller) feels happier checking the value of their car since it is being reported higher than what they expect. This provides a nice room for providing a discount for converting the buyer.  A buyer, especially a first-time one, would feel happier since they are getting a discount on the KBB value. If instead KBB rightly priced the cars, it would leave no room for negotiation, leading to lower conversions. Thus, despite having no direct incentives, KBB would be inclined towards overvaluation. I wonder if the same thing applies for home-buying sites like Zillow and Trulia.

One Reply to “Why KBB overprices cars”

  1. Correct observation. However I do think that they leave it to the buyer to decide how he rates the car’s condition..If you are good at finding faults, chances are you’ll never pay the kbb price.

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